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Showing posts from January, 2025

So you want to work at a Call Center

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  Mock Interview Questions  1) Why did you decide to apply at The Acme Corporation ? Or why have you chosen to work for Acme ?  2) What do you know about Acme ?  3) Why do you think that you are the best candidate for a Customer Service Representative position?  4) Describe what you know about the Credit Card industry in Nicaragua or the United States.  5) Please, could you tell me/us a little bit about yourself so I/we can get to know you better?  ➢ Background (previous work experiences, your major, projects/scholarships)  ➢ Family (parents, siblings, significant other – professions and/or relevant details)  6) Can you tell me a little bit about your past job experiences?  7) Could you tell me some of your pet peeves?  8) Are you the best person for this job? Why?  ➢ Primary and secondary school (elementary school and high school)  ➢ Hobbies/sports  ➢ University – career and personal goals  9) Which do you consi...